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Cookie Policy

1. INTRODUCTION

Rolling Hills Candles Company ("we," "our," or "us") uses cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, how we use them, and your choices regarding cookies.

2. WHAT ARE COOKIES?

Cookies are small text files that are placed on your device when you visit a website. They help websites remember information about your visit, making your next visit easier and the site more useful to you.

3. TYPES OF COOKIES WE USE

3.1 Essential Cookies

Purpose: Necessary for the website to function properly

Examples:

  • Shopping cart functionality
  • User authentication
  • Security features
  • Payment processing

Duration: Session or up to 1 year

Can be disabled: No (website won't function properly)

3.2 Performance/Analytics Cookies

Purpose: Help us understand how visitors use our website

Examples:

  • Google Analytics
  • Number of visitors
  • Popular pages
  • Site performance metrics

Duration: Up to 2 years

Can be disabled: Yes

3.3 Functionality Cookies

Purpose: Remember your preferences and provide enhanced features

Examples:

  • Language preferences
  • Recently viewed products
  • User preferences
  • Font size settings

Duration: Up to 1 year

Can be disabled: Yes

3.4 Marketing/Advertising Cookies

Purpose: Deliver relevant advertisements and track campaign effectiveness

Examples:

  • Facebook Pixel
  • Google Ads
  • Retargeting cookies
  • Interest-based advertising

Duration: Up to 1 year

Can be disabled: Yes

3.5 Social Media Cookies

Purpose: Enable sharing of content on social media platforms

Examples:

  • Facebook Like button
  • Instagram feed integration
  • Pinterest Save button
  • Twitter Share button

Duration: Varies by platform

Can be disabled: Yes

4. THIRD-PARTY COOKIES

We allow third-party services to place cookies on your device for:

  • Google Analytics: Website analytics
  • Facebook: Social media integration and advertising
  • Google Ads: Advertising and remarketing
  • Payment Processors: Secure payment processing
  • Customer Support Tools: Live chat and support features

5. HOW WE USE COOKIES

We use cookies to:

  • Keep you signed in to your account
  • Remember items in your shopping cart
  • Understand how you use our website
  • Personalize your experience
  • Show relevant advertisements
  • Improve website performance
  • Detect and prevent fraud
  • Comply with legal obligations

6. YOUR COOKIE CHOICES

6.1 Browser Settings

You can control cookies through your browser settings:

  • Chrome: Settings > Privacy and Security > Cookies
  • Firefox: Settings > Privacy & Security > Cookies
  • Safari: Preferences > Privacy > Cookies
  • Edge: Settings > Privacy, Search, and Services > Cookies

6.2 Cookie Consent Tool

When you first visit our website, you'll see a cookie consent banner allowing you to:

  • Accept all cookies
  • Reject non-essential cookies
  • Customize your preferences

7. IMPACT OF DISABLING COOKIES

If you disable cookies:

  • Essential Cookies: The website may not function properly
  • Performance Cookies: We won't be able to improve our website based on user behavior
  • Functionality Cookies: Your preferences won't be remembered
  • Marketing Cookies: You'll still see ads, but they won't be personalized

8. OTHER TRACKING TECHNOLOGIES

8.1 Web Beacons

Small graphic images in emails and on web pages that track user behavior.

8.2 Local Storage

Similar to cookies but can store more data and persists until manually cleared.

8.3 Device Fingerprinting

Collection of device information to create a unique identifier.

9. DO NOT TRACK SIGNALS

We do not currently respond to Do Not Track (DNT) browser signals. There is no industry standard for how websites should respond to these signals.

10. UPDATES TO THIS POLICY

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on this page and updating the effective date.

11. CONTACT US

If you have questions about our use of cookies, please contact us:

Rolling Hills Candles Company
Email: rollinghillscandles@gmail.com
Phone: (610) 698-2726