Shipping Policy

1. PROCESSING TIMES

Processing Time: 3 business days from order confirmation to shipment

Processing Time: 5 business days from order confirmation to shipment

Processing time excludes weekends and holidays

Orders are processed in the order they are received

You will receive tracking information once your order ships

Available shipping options and estimated delivery times will be displayed at checkout based on your location.

Shipping costs are calculated at checkout based on your order size, weight, and destination.

All shipping costs will be clearly displayed before you complete your purchase.

Delivery times are estimates and not guaranteed.

Ensure your shipping address is accurate as we cannot be responsible for packages sent to incorrect addresses.

If you need to change your shipping address, contact us immediately after placing your order.

You will receive an email with tracking information once your order ships. Use this information to monitor your package's progress.

If your package is lost, damaged, or you experience delivery problems, please contact us as soon as possible so we can assist you.

International shipping may be available. International customers are responsible for any customs duties, taxes, or fees imposed by their country.

For shipping questions, please contact us at:

Rolling Hills Candles Company

Phone: (610) 698-2726