1. Acceptance of Terms

Welcome to Rolling Hills Candles Company. By accessing and using this website (www.rollinghillscandles.com), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Website

2.1 Eligibility

You must be at least 18 years old to use this website and make purchases. By using this website, you represent and warrant that you are at least 18 years of age.

2.2 Account Registration

To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3. Products and Services

3.1 Product Descriptions

We strive to provide accurate descriptions and images of our candles, wax melts, and fragrance products. However, we do not warrant that product descriptions or other content is accurate, complete, reliable, current, or error-free.

3.2 Availability

All products are subject to availability. We reserve the right to discontinue any product at any time.

4. Pricing and Payment

4.1 Pricing

All prices are listed in USD and are subject to change without notice. Prices do not include applicable taxes or shipping costs, which will be added at checkout.

4.2 Payment Methods

We accept major credit cards, debit cards, and other payment methods as displayed at checkout. Payment must be received in full before orders are processed.

4.3 Sales Tax

Sales tax will be applied to orders as required by law based on the shipping destination.

5. Ordering and Order Acceptance

5.1 Order Process

By placing an order, you are offering to purchase products subject to these terms. All orders are subject to acceptance by Rolling Hills Candles Company.

5.2 Order Confirmation

You will receive an email confirmation once your order has been placed. This confirmation does not signify our acceptance of your order.

5.3 Order Cancellation

We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product descriptions, or suspected fraudulent activity.

6. Shipping and Delivery

6.1 Shipping Methods

We offer various shipping options. Delivery times are estimates and not guaranteed.

6.2 Shipping Costs

Shipping costs are calculated based on weight, size, and destination of your order.

6.3 Risk of Loss

All items purchased from Rolling Hills Candles Company are made pursuant to a shipment contract. Risk of loss and title for items pass to you upon delivery to the carrier.

6.4 International Shipping

For international orders, you are responsible for any customs duties, taxes, or fees imposed by your country.

7. Returns and Refunds

7.1 Return Policy

We accept returns within 14 days of delivery for unused, unopened products in original packaging. Custom or personalized items are final sale.

7.2 Return Process

To initiate a return, please contact customer service at: [_____]. You are responsible for return shipping costs unless the return is due to our error.

7.3 Refunds

Refunds will be processed to the original payment method within 5-10 business days after we receive the returned item.

7.4 Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery with photos of the damage.

8. Product Safety and Use

8.1 Candle Safety

All candles must be used in accordance with the safety instructions provided. Never leave burning candles unattended. Keep away from children, pets, and flammable materials.

8.2 Allergen Information

Our products may contain fragrances that could cause allergic reactions. Please review product ingredients before use.

8.3 Disclaimer

Rolling Hills Candles Company is not responsible for any damage or injury resulting from misuse of our products.

9. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Rolling Hills Candles Company or its content suppliers and is protected by copyright and trademark laws.

10. User Content

10.1 Reviews and Comments

By submitting reviews, comments, or other content, you grant Rolling Hills Candles Company a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, and publish such content.

10.2 Prohibited Content

You agree not to submit content that is unlawful, defamatory, obscene, or otherwise objectionable.

11. Limitation of Liability

To the fullest extent permitted by law, Rolling Hills Candles Company shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of our website or products.

12. Indemnification

You agree to indemnify and hold harmless Rolling Hills Candles Company from any claim or demand made by any third party due to or arising out of your breach of these Terms and Conditions.

13. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.

14. Modifications to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website.

15. Governing Law

These Terms and Conditions are governed by the laws of [Insert State], United States, without regard to its conflict of law provisions.

16. Contact Information

For questions about these Terms and Conditions, please contact us at:

Email: rollinghillscandles@gmail.com
Phone: (610) 698-2726